Benefits Check

Has a benefits check been carried out?
You can run a benefits check here.
You may have to ask them to return if they don't have any idea what non benefit income they already get

Benefits Calculator

Access to Citizens Advice (CAS)

● Has support been offered?
(Remember the Foodbank may have a CAS representative on-site)
● Was a referral made?
● Has the person engaged CAS?

Find Access Points

Debt Situation

● Is there a debt?
● What type of debt is it?
● How much is known about the debt?
● Is it a debt that Christians Against Poverty can deal with?

Go to C.A.P

Social Tariff Support

Many people may be eligible for lower-cost broadband or phone packages

Read more

Crisis and Resilience Fund: Crisis Payment

A UK Government‑funded programme that provides support to help people meet essential needs, prevent crisis, and improve financial resilience.

Apply

Mental Health Needs

Financial difficulties can impact wellbeing. Look out for: Anxiety or stress, Low mood, Feelings of being overwhelmed. Where appropriate: Refer or signpost to relevant services

Read more

Helping prepare people for C.A.P. Debt Help

Paperwork

Can key documents be accessed?
Letters from debt collectors, Bills, banks statements etc

Budgeting

Has budgeting been discussed?
Is the person interested in creating a budget?
Was a budget started at some point, but not completed?
Do they have a completed budget

Do other support services need to be discussed?

Consider discussing a range of additional support that could be offered

Additional financial support

Have you explored: Council Tax Support, Housing Benefit, Crisis Response Fund (CRF) *See above for link*

Positive outcomes

Record any changes achieved i.e. is support likely to result in reduced priority debt?

Make that call.. Call C.A.P and make an appointment!

Monday to Thursday 9:30am to 5pm
Friday 9:30am to 3:30pm

Calls are free from landlines and mobiles in the UK. 0800 328 0006 (click the link below on mobile)